It is true that I consume large amounts of content via (or on) Facebook and Twitter, but I have always seen it as content shared by friends, not as media like a newspapers or TV channels. It is probably because I have always associated media with information and entertainment and never social. But that’s only a personalised view, I realise. The larger picture shows a content delivery platform – media. I guess when social scaled it didn’t know what else to do but become media. Interesting how the new media platforms worked from social connection towards utility and the old media are trying to make the journey from info and entertainment to social.

And thus when I saw a few recent Facebook developments, I viewed it through the prism of FB as media. Facebook launched Sponsored Stories a while back, using friends’ actions as an ‘advertisement’. It updated Pages giving functionalities that helped brands interact more. Now it has completely knocked off the ‘Share’ button and replaced it with an omnipotent ‘Like’ button that will transmit a story blurb complete with thumbnail instead of the earlier single line in ‘Recent Activity’. (details) Publishers won’t complain since content will be more visible now. Facebook’s comment box plugin also got revamped with better moderation, social algorithms to surface the comments that will be most interesting to you (indicated by social signals from friends) and better distribution – now, when a user utilises the “Post to Facebook” button on a site with FB comments enabled, it can be replied to on FB and will automatically be reflected on the original website as well. If the publisher has a Page on FB, it can respond to the comment and include the people who have ‘Liked’ the page into the conversation. (details) That’s a first from FB – allowing conversations to go out. Wonder what they’re after – interest graph, a perpetually signed-in user, sole web identity provider, all of the above? But in essence, a new media platform that connects publishers with users. And in this age, brands are after all content creators too, eh?

I would think the progression is obvious – first build a user base with awesome features, then focus on publishers  (including brands) who will make it a distribution channel, and the next step would be to make the advertisers spend more.

While Google is busy dealing with content farms in search results, I realise that we have very little means to stay away from the Facebook way of throwing content at us. Watch your newsfeed as Facebook uses you and the content publisher to make itself more indispensable as a platform. Like I tweeted, the hope is that in trying to be everything – mailbox, location, photo storage, for everyone, Facebook might lose itself. The effect all this will have on ‘trust’ in networks, I’ll leave for another post.

Media has always been aggregating audiences by providing information..+entertainment..+social connections… and then leasing it to brands. (advertisers) With advances in technology, it’s perhaps time for brands to create their own direct lines to consumers, outside of the new media barons. Otherwise, in their immediate comfort state of using yet another platform as media, the way they’re accustomed to, it is possible that they will continue to be at the mercy of a third party and have to play by their rules, sometimes at the risk of antagonising the end user.

until next time, mediators = media + dictators?

The other interesting post I read was one that distinguished between new and social media. Now, quite honestly, they were very interchangeable terms to me, but I tend to agree with the post, and the way it distinguishes the two. The simple example would be this – a blog is new media, it becomes a social medium when there are comments and conversations that happen around a post.

Both new and social media bring out a lot of creativity, simply because of the innumerable sources it throws up. It acts as a perfect background to riff. Here are a few interesting ones I saw recently.

This one, by Idea is about a month old, and is here in case anyone missed it. Its called Rapchick Mumbaiyya test, and was a smart way to connect to the city, during the brand launch.

Google did a cool marketing activity to to takeover the Email and chat infrastructure of various education institutes in India. Read about it here.

Warner Bros has been doing some interesting stuff too – their ad-supported video on demand online network site “features full episodes of defunct series that gained cult status over the last decade. The WB.com is a new digital destination built from the ground up for the same 16- to 34-year-old audience that embraced the WB when it was a television phenomenon”. It has Buffy, roswell etc, but the bad news is that its only available in the US. And i thought the web has no boundaries.  

And if Medianama’s thread of thought is accurate, they might be doing some very cool stuff on Twitter, by creating The Joker there. But I’m not very sure of that one, since I also have the Riddler, Two Face and even Rachel Dawes following me now!!!

The last one is from NIIT (via Alootechie) , which has created a character called Preeti Technani, who has an Orkut profile, a wordpress blog, who is positioned as a mentor, but manages to plug NIIT in between Lastly, here’s a clue on how not to use social media.

While on the context of social media, here are two great reads – one is on getting people who don’t use social media to use it, and the other is on agencies of the future.

until next time, be social