• Airtel – Airtel gave away tees for the Delhi Half Marathon, a very clear case of ‘Here, wear’, but salvaged a bit by making a task out of it – all the inmates asked to run (combined) a distance of 21 kms without stopping. I think there was a charity link too. 175 comments generated here for the episode, I didn’t see Airtel there. Airtel also had its ringtone as the wake up tune on many days. But the one that worked best for me was the scroller that happened whenever two inmates who were sulking with each other started talking to each other. It read ‘Barriers break when people talk’. Of course, when Sambhavna and Payal were involved, it usually led to more fights, but I wouldn’t take it against Airtel.
• Fevicryl – I remember Fevicryl only from one episode, but it left a mark. As a task, the inhabitants of the house were asked to make gifts for their fellow inmates, using some basic items and Fevicryl. The interesting part was how the inmates made stories out of the various things they made for each other. A few of them still remain with me like fevicryl decorated diyas being given to “light up someone’s world”, and a very ethnic design made to ‘remind someone about India’ always. The offering of Fevicryl was weaved into the narrative of the show, and it resulted in some good conversations. Impressive stuff, Fevicryl.
• Dettol – sigh, ‘what can you do with dettol’ was the question asked as part of the task. How imaginative! The task fizzled out even before it started. The ‘babies’ track was boring as it is, using Dettol to wash the nappies was a force fit.
• Vanish – Hey, someone actually came up with the idea that I’d proposed for Tide, starring Rakhi Sawant. The task was to wash clothes with vanish, and Monica mentioned the dirt removing capacity of Vanish. Actually, they should’ve got Payal and Sambhavna to do this, they washed the maximum dirty linen in public. Not bad, not great.
• Kinetic Pleasure – With a generous sprinkling of ‘Why should boys have all the fun’, this task had the girls riding the vehicle around inside the house. Impossible to miss, but depends on how much was paid. If visibility was the agenda, consider it achieved.
• Max New York – I’d already mentioned their good use of the ‘Shandaar Budget’ board. Since everyone ends up wanting more budget, the line ‘Karo zyaada ka iraada’ fits well there. There was also a task, based on the line, in which the inmates had to give a speech on how they were best suited to win, and what they’d do with the prize money. In fact, I noticed that later, when the inmates discussed their plans (after they got outside) they invariably mentoned the line too. One of the better usage in the show. Good work, i thought.
• Mainland China – A few days before Diwali, they sent dinner for the housemates. It was a pity that one of the inmates (forget who) complained about the food. Ouch!!
• Chevrolet – Chevrolet gave away an Aveo U-Va car for the ‘Bade Dilwala’ of the house. Turned out to be Rahul Mahajan. Since this was given away only in the end, but was discussed on every eviction day, they did get some good visibility. The product connect (Saif’s Chevrolet ad focuses on the interior space) was decent.

In this context I have to also commend in.com for the exclusive online tieup. While some of the efforts were decent, there is still a reluctance on the part of brands to refrain from one way communication of their message. Tang (in the first season) was just there, the story and the communication happened organically. I would have liked to see brands weave themselves into the context and have their communication as a result as opposed to the start point.  But I wouldn’t be surprised if all the brands were happy to just ride on the popularity and viewership of Bigg Boss, and just have themselves seen in the show. So, what did you think of the product placements?

until next time, karo zyaada ka iraada?

PS. If you can remember any more brand placements, please let me know via the comments section.

Though my first brush with them left me highly dissatisfied, I have always liked the vertical properties they have built up over a period of time. I use Money Control and Compare India quite a lot, but that’s only 2 of the entire set that includes IBNLive, Biztech2, Storeguru, IndiWo, Bookmyshow, Yatra, Jobstreet, Cricketnext, Poweryourtrade, commodities control, Tech2, Buzz18 and Josh18. While I sometimes feel that a few of the properties overlap hugely on the service they provide and the target audience, it is quite a formidable line up. And perhaps that is what led to their reach being higher than that of the Times Group’s internet properties and only behind Rediff’s as far as Indian entities go. According to this article, In.com is already #7 in India’s portals list, and is planning to have job search, real estate search and bars and nightclubs search. Here’s an interesting post that throws some new light on those numbers.

The site is quite different from the other portals, perhaps because of the rich interface, and, at a basic level is a massive meta-aggregator, which collects news from its own services as well as other prominent sites. To this is added a structure that builds in crowd choices, and all this creates great differentiation. The ‘reverse’ strategy of building verticals (sub brands) and then aggregating (flagship brand) is interesting, but unlike what I’ve seen in a few banners, I think “India’s homepage” is still rediff, and it will take some effort from Network 18 to topple it from that place. Its a simple recall factor, I am so used to rediff.

Meanwhile, they are doing a lot of interesting things by way of association. The Bigg Boss tie up result is a great example, which to me is also a pointer towards some smart integration thoughts – Colors, on which Bigg Boss airs, is after all, a Viacom 18 channel. The other smart integration is MTV’s Youth Icon, MTV being another Viacom 18 venture. If this is done on a continuous basis, with more network channels, and a bit more push is given (in context) on the channels, I think In.com has a great future ahead. Will Roadies 6.0 will get to play a part soon?

I also wonder what the role of the email service will be, after all, Rediff’s popularity was based a lot on that. It definitely has some very good features. Other than a 10 GB mailbox, linked messages, and the now common friends import from other mail services, it gives a ‘social’ touch to the service by allowing the user to share and promote content,  rate and comment on stories, add feeds and bookmarks, thereby making a customised ‘start’ page for life on the net. It is quite tempting, when compared to many other services. But again, the lethargy factor is quite strong here. GMail and GTalk is so ingrained into my virtual life!!

But in spite of all that, In.com has great potential as a horizontal portal and if they can continue the integration with their mass media properties and provide good service on the net, there’s no reason that they should not replace Rediff as India’s premium internet home brand, and set a benchmark on how the same entity can be a cutting edge player in traditional and new media.

until next time, I’m in

I had a similar experience with an entity i wrote about (like a lot of other people did) a few days back – in.com. Like I’d mentioned, I skipped the mobile invite and was content with an email one. And as they’d promised on the site, it arrived within 5 days (4 days – customer delight?). And it wasn’t just one, i got 5 of them. I started out with the first one, didn’t work. I thought it was just me, and tried the second, that didn’t either. No, I wont bore you with single counts anymore, none of the 5 codes worked.

Since i love to give the benefit of the doubt to everyone but me, i started googling for similar experiences, and found out there was at least one more guy like me. But the number of positive entries there made me try again, still didn’t work, so I guess the cosmos’ message is pretty clear “Beta, it’s not for you’. Sigh. Fine, i get the message.

There’s another tangential set of experiences. I have always bemoaned the lack of a good ‘Amazon-like’ site here. So whenever i notice there’s a new player in the field, whether it be rediff’s feeble attempts, or newbies like gobookshopping or the flipkart guys (who i got to know of through a brilliant marketing exercise of giving away bookmarks outside the Strand Book Festival) I immediately sign up. The next thing I do is check out if they have stocks of a book that I’ve not been able to get offline.

The latest case is that of ‘Dublin’ by Edward Rutherford. I have asked all three entities for it, but have not got a response. Rediff actually billed me for it and then sent a mail a few days later stating they didnt have stocks.  And this is not the first experience of the kind.  However i keep getting ‘push’ messages from them about ‘latest releases’ and ‘mega discounts’. I wish they’d understand how much difference a conversation with the customer makes. Meanwhile, Strand would note it down in their book and give me a buzz as soon as they got the book.

until next time, action and satisfaction