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	<title>great to good &#8211; Manu Prasad</title>
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		<title>Effective Cause</title>
		<link>https://www.manuprasad.com/2010/03/04/effective-cause/</link>
					<comments>https://www.manuprasad.com/2010/03/04/effective-cause/#comments</comments>
		
		<dc:creator><![CDATA[manu prasad]]></dc:creator>
		<pubDate>Thu, 04 Mar 2010 04:13:42 +0000</pubDate>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[aircel]]></category>
		<category><![CDATA[corporate social responsibility]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[great to good]]></category>
		<category><![CDATA[Pepsi]]></category>
		<category><![CDATA[pepsi refresh project]]></category>
		<category><![CDATA[save the tiger]]></category>
		<category><![CDATA[umair haque]]></category>
		<guid isPermaLink="false">http://www.manuprasad.com/blog/?p=3263</guid>

					<description><![CDATA[The Pepsi Refresh project is something I keep bumping into, inside this blog, as well as conversations outside. I admit to a bias towards it, because I somehow sense [&#8230;]]]></description>
										<content:encoded><![CDATA[<p style="text-align: justify;">The <a href="http://www.refresheverything.com/" target="_blank" rel="noopener">Pepsi Refresh </a>project is something I keep bumping into, <a href="http://www.manuprasad.com/blog/2009/12/newsmakers/" target="_blank" rel="noopener">inside this blog</a>, as well as conversations outside. I admit to a bias towards it, because I somehow sense a sincerity in its approach. Some time back, <a href="http://twitter.com/surekhapillai" target="_blank" rel="noopener">Surekha</a> shared with me a <a href="http://docs.google.com/View?id=dgmt248c_80c8fd6fd3" target="_blank" rel="noopener">document</a> on which we debated a bit. From what I&#8217;ve been reading, Pepsi hasn&#8217;t given (at least clearly) this project a CSR label, so the debate over whether CSR money has been spent well or not is a little pointless. Besides it was more on crowdsourcing CSR .</p>
<p style="text-align: justify;">But thankfully, the national animal ensured that we continued the debate. Aircel&#8217;s &#8216;Save the Tiger&#8217; has also not been given a label, but it does give a good handle to convey my thoughts on CSR, especially since there are at least a couple of good posts on it already, by <a href="http://www.lbhat.com/advertising/aircels-save-our-tigers-advertising-in-csr-skin/" target="_blank" rel="noopener">L.Bhat</a> and <a href="http://itwofs.com/beastoftraal/2010/02/22/tiger-tiger-on-the-wall/" target="_blank" rel="noopener">Karthik</a>. Harish&#8217;s &#8216;<a href="http://marketingpractice.blogspot.com/2010/02/marketing-strategy-branding-with-cause.html" target="_blank" rel="noopener">Branding with a cause</a>&#8216; is a more general, but very relevant read in this context. Aircel&#8217;s high decibel campaign ensured that most of everyone knew there were only 1411 tigers left. If awareness was the objective, as <a href="http://economictimes.indiatimes.com/quickiearticleshow/5599004.cms" target="_blank" rel="noopener">stated</a>, it&#8217;s been done, especially since the <a href="http://neteffect.foreignpolicy.com/posts/2009/05/19/the_brave_new_world_of_slacktivism" target="_blank" rel="noopener">slacktivist </a>generation has retweeted and facebook-fanned it so much that even the tigers must know now. They haven&#8217;t been asked whether they want to be saved in a planet full of us, but that&#8217;s a different debate. So is the debate whether Aircel should complete the loop, after all why can&#8217;t we? (and maybe there&#8217;s another phase anyway) But I digress, and generalise. Sorry.</p>
<p style="text-align: justify;"><img fetchpriority="high" decoding="async" class="alignleft size-full wp-image-3307" title="Clipboard02" src="https://manuscrypts.com/wp-content/uploads/2010/03/Clipboard02.jpg" alt="Clipboard02" width="450" height="347" /></p>
<p style="text-align: justify;">(<em>Image Courtesy: <a href="http://www.tomfishburne.com/tomfishburne/2008/06/the-cause-marke.html" target="_blank" rel="noopener">Tom Fishburne</a></em>)</p>
<p style="text-align: justify;">The questions I have are these. Should CSR be related to the business domain or not? Aircel&#8217;s was not, but as Surekha rightly pointed out, they chose a topic that would connect with their target audience. My problem with that, though it helps stand out from the clutter in a commodity category, is the lack of context. With Pepsi, though one could say the project has nothing to do with sugared water, there was always a &#8216;youth&#8217; context, which was established long ago. Now, if it were connected with the business, and it is possible with say, the pepsi project (surekha gave me at least 2 excellent ideas) I would turn around and say, vested interests, and doubt the sincerity of their efforts. &#8216;The big corporate giving us eyewash&#8217; view. It would also bring in ROI measures etc, which I find hard to associate with CSR. <a href="http://twitter.com/roshnimo" target="_blank" rel="noopener">Roshni</a> put it succinctly when she said &#8216;sort of like proclaiming, hey, we did charity&#8217;.</p>
<p style="text-align: justify;">In trying to find a solution, I remembered a post by Umair Haque on &#8216;<a href="http://blogs.hbr.org/haque/2010/02/its_like_a_neon_sign.html" target="_blank" rel="noopener">Great to good</a>, which, perhaps unwittingly, made me think of a similarity between social media and CSR. As mentioned in my last post, the piecemeal approach to social media is something I dislike. Its as though it exists stand alone inside a box, I think I have a similar problem with CSR as a label. So, (simplistically put), what if the label were to be taken of and every process was carried out with an inbuilt csr approach &#8211; from creating environmentally friendly, sustainable products/projects and choice of partners/vendors to eco friendly packaging and everything in between? Oh yes, practical business considerations. I forgot. <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f642.png" alt="🙂" class="wp-smiley" style="height: 1em; max-height: 1em;" /></p>
<p style="text-align: justify;">until next time, with great responsibility comes great power?</p>
<p style="text-align: justify;">Relevant Read: <a href="http://adage.com/article?article_id=142338" target="_blank" rel="noopener">Cause Effect</a></p>
<p style="text-align: justify;">PS: JK cement deserves appreciation for its support of an unrelated, but worthy cause &#8211; bikinis <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f609.png" alt="😉" class="wp-smiley" style="height: 1em; max-height: 1em;" /></p>
<p style="text-align: justify;">PPS: While on tigers, this one, by my good friend Blues, is a <a href="http://saltwaterblues.blogspot.com/2010/02/1411-now-that-is-bound-to-upset-some.html" target="_blank" rel="noopener">killer read</a> <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f600.png" alt="😀" class="wp-smiley" style="height: 1em; max-height: 1em;" /></p>
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